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29 September 2008 - MLL Telecom Limited, which specialises in house and operating high qualifications wireless networks, today announced the release of its innovative and unrivalled wireless net supervision tool, TrueView...

TrueView gives MLL s clients the capacity to interact with net incidents via the web, in real-time. In turn, this income that MLL s clients pass on the compensation of speed, accurateness and effectiveness of selling with net issues to their own closing stages users.

Kenny Kamal, Captain Knowledge Representative of MLL Telecom, said: Just as we were the first community to deliver an SLA enforced accessibility on our wireless services, MLL is the first corporation of its class in the UK to offer this mode of client supervision facility.

TrueView takes it place alongside other specialised paraphernalia in MLL s Purchaser Supervision Centre, itself distinctive in this market, and is now a fundamental section of MLL Telecom s 24x7 fully managed service, which offers bond availabilities up to 99.999 .

This qualifications has been driven by our customers, commented Chris Janes, Service Reassurance Boss for MLL Telecom. Chris continued: They wanted the capacity to have a dynamic sight of all open incidents, online, displayed in their own help-desk environments, so that they could correlate user difficulties with their live net issues.

MLL Telecom s clients have played a vital section in the triumph of TrueView, via giving to the original notion through artifact expansion and ground testing. The clients helped to form the artifact and are now able to reap the service remuneration that their association self-control bring.


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